Troubleshooting
The most common blockers that come up during the day. Each article lists likely causes and exactly how to resolve them.
TroubleshootingClinicianClinic Manager
Why can’t I approve this SOAP note?
If you expected an ‘Approve’ button but don’t see one, it’s almost always because you are not set as the client’s current supervising clinician — even if you’re an SLP.
2 min readRead →
TroubleshootingHRClinician
Why isn’t this appointment on payroll?
Payroll readiness is derived — there is no single ‘ready’ flag. An appointment shows up on payroll only when every condition below is true.
3 min readRead →