Simone HelpClinic Management

HR

Payroll cohorts, hourly payroll, and audit log review.

Articles for this role

Getting startedOwnerAdmin

Logging in to Simone

How to sign in for the first time, what you’ll land on, and what to do if you’re locked out or forgot your password.

2 min readRead →
Getting startedHR

Your dashboard — HR

A tour of the three full-width panels on the HR dashboard — WAAG metrics for clinic-wide performance, clinician hours against target, and the clinic-wide to-do list used to spot payroll gaps before they hit.

3 min readRead →
Getting startedOwnerAdmin

Navigate Simone

Use the sidebar, quick-add buttons, global search, lock screen, and role-filtered menu without losing your place.

3 min readRead →
WorkflowOwnerAdmin

Manage a client record

Find or create a client, review the profile tabs, manage family links, and keep clinical, billing, intake, and document history in one place.

4 min readRead →
TroubleshootingHRClinician

Why isn’t this appointment on payroll?

Payroll readiness is derived — there is no single ‘ready’ flag. An appointment shows up on payroll only when every condition below is true.

3 min readRead →
WorkflowHROwner

Run a payroll cohort

Group payroll-ready appointments into a cohort for a pay period and move them from ‘Ready’ to ‘Approved’ to ‘Paid’.

3 min readRead →
WorkflowOwnerAdmin

Use the Forms command centre

Create forms, manage bundles, send forms to clients, review submissions, and understand the owner approval workflow for published forms.

5 min readRead →
WorkflowOwnerAdmin

Review a form or bundle submission

Review submitted forms, download a PDF copy, compare submitted data with the client record, and apply only the changes that should become official.

3 min readRead →
WorkflowOwnerAdmin

Manage services, insurers, and resources

Keep clinic services, insurer records, rooms, equipment, and resource schedules accurate so scheduling, billing, and reporting use the right defaults.

3 min readRead →
WorkflowOwnerAdmin

Run WAAG and operational reports

Use WAAG and Reports to review revenue, appointments, cancellations, no-shows, treated hours, clinician hours, case metrics, and delivery trends.

4 min readRead →
WorkflowAdminHR

Create a consent-aware marketing campaign

Build a saved audience, verify marketing consent, test a campaign, and schedule or send clinic communications without bypassing consent controls.

4 min readRead →
WorkflowOwnerAdmin

Manage users, roles, and clinic access

Add staff, assign roles, configure payroll type and clinic access, and troubleshoot missing menu items or dashboard widgets.

4 min readRead →